Bridge Technologies claims that it has developed a breakthrough in realtime performance monitoring technology with MicroVB.
MicroVB measures 75 mm by 20 mm, is plug and play and can be delivered by mail to a customer.
Once plugged into a cable or satellite TV system, it can start feeding back performance data, saving operators transport and maintenance costs, according to Bridge.
"The robust microVB gives IPTV operators the missing link in the analytics chain," said Simen Frostad, chairman, Bridge Technologies.
"Instead of responding to a service quality complaint by sending an engineer to the premises, operators can now get comprehensive real-time 24/7 data and analytics without the expense of truck rolls and specialist staff time.
“And because the analytics are so deep, it's much quicker to identify and resolve intermittent issues affecting the subscriber."
Upon installation between the set-top box and television, the microVB automatically locates the MDC controller server on the operator's network and begins sending data, enabling packet inspection without requiring a technician to visit the customer's home to install the device or diagnose problems.
Data from the microVB is received through the MDC server and presented in visual displays via a standard Web browser.