Spectra Logic initiates Irene crisis program

Program first introduced for Katrina.
New York's iconic Times Square has been almost deserted in anticipation of Irene.
New York's iconic Times Square has been almost deserted in anticipation of Irene.

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Spectra Logic has initiated its Storage Crisis Lifeline program, first introduced in 2005 during Hurricane Katrina, in anticipation of increased customer needs along Hurricane Irene’s path.

Spectra Logic’s Global Technical Support Center team is available around the clock to assist customers impacted by the hurricane. Support will be provided to customers after business hours and during weekends, regardless of the Service Level Agreement or support contract covering the damaged tape library, to help organisations restore data and restart operations as quickly as possible.

“While our customers along Hurricane Irene’s path prepare to protect their homes and families, Spectra Logic support is here to assist wherever possible,” said Andrew Philippou, Spectra Logic’s vice president of worldwide support and services.

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