Biamp Systems, a provider of innovative, networked media systems, has announced the promotion of Kiley Henner to director of customer experience. In his new role, Henner will oversee the company’s applications engineering, training/education, and customer service departments.
“The customer experience has always been paramount to Biamp as we work to support our clients’ success in their ongoing endeavours,” said executive vice president of operations for Biamp, Matt Czyzewski. “One of Kiley’s many strengths is his commitment to clients, as well as to the applications engineering and training departments he leads. This expanded responsibility is a natural fit as he works to make us an even stronger partner for our customers.”
Henner, who has been with Biamp since 2001, commented: “I truly enjoy connecting with our customers and ensuring that they get the most out of our products. I’m proud to have been a Biamp employee for more than 10 years, and I look forward to making the best customer experience in the industry even better.”