N200, a GES Global Company, has revealed plans to align its on-call availability within the region to its global business model. The company, which recently opened an office in the UAE, is now officially available to clients 24 hours a day, seven days a week, 365 days a year.
Chief operations officer, Jeff Lee, says: “Servicing clients across the globe in over 42 countries requires alignment with many time differences and countless cultures. Events in the Middle East are not interested in whether or not the Dutch office is closed for a national day or the UK is on a bank holiday. Organisers in the US and Asia won’t take into account time differences between their event open and our office opening. What is more, nor should they. Putting a policy in place to confirm that we are available to our clients whenever they need us goes hand in hand with our global business presence to ensure we offer the best possible service to our customers."
For full details on the new policy, click here.