TRA will not disconnect mobile services if your ID has expired

The UAE government is encouraging people to stay at home


In support of the UAE government's 'Stay Home' initiative, the Telecommunications Regulatory Authority (TRA) in the UAE issued a circular to the telecommunications companies to put on hold the suspension and disconnection of mobile services due to the expiry of the supporting documents and the Emirates ID.

Accordingly, mobile service of subscribers with expired ID documents will not be disconnected or suspended, and they will not have to go in person to the service centers, or provide those documents to proceed with renewal of identification documents.

This step is part of the precautionary measures and procedures taken by the UAE as a response to the Novel coronavirus situation.

Most Popular

Editor's Choice

StarzPlay’s tech powers India’s Lionsgate Play
Provides managed services, developed by StarzPlay, to mark successful launch of Lionsgate Play ...
Subscribe to Digital Studio Middle East
The latest editor of Digital Studio Middle East, the foremost and most respected platform for ...
Dubai's Faisal Hashmi working on feature film
10 short films in 10 years has earned Faisal Hashmi international plaudits at film festival, ...

Don't Miss a Story